Customer Reserves

Uncorked customer reserves are based at Vinotheque, London City Bond's state-of-the-art facility at Burton-upon-Trent. Following a £1 million upgrade, this Victorian, grade II-listed, former brewery grain store, with metre-thick walls, controlled air flow and natural light shuttering, is arguably the best fine wine storage facility in the country. No additional charge is levied for transfer to Vinotheque, and our normal storage and delivery rates apply.

Storage charges (ex VAT)

85 pence per month per 9 litre case for 20 cases+
90 pence per month per 9 litre case for 5 to 19 cases
£1.15 per month per 9 litre case for fewer than 5 cases
Payable annually in arrears; inclusive of insurance to replacement value
Applies to wines which remain uncollected or undelivered 3 months after the date of availability in the UK
An administration charge of £5 plus VAT per stock line is charged for the receipt of external stocks or for change of ownership within Uncorked's customer reserves.
All mixed cases are subject to a charge of £10 plus VAT for insurance purposes. The contents are photographed and verified.


View and search your reserves under Your Account

Code of practice

Uncorked customer reserves are stored in accordance with industry code of best practice:
Stock ring-fenced from Uncorked trading stock;
Stock individually labelled to identify customer's ownership;
Individual stock statements available at any time without charge;
Stock available for inspection;
'All Risks' insurance included to full replacement value;
Stock removed only with written permission