Customer Reserves

Uncorked customer reserves are based at Vinotheque, London City Bond’s state-of-the-art facility at Burton-upon-Trent. Following a £1 million upgrade, this Victorian, grade II-listed, former brewery grain store, with metre-thick walls, controlled air flow and natural light shuttering, is arguably the best fine wine storage facility in the country. No additional charge is levied for transfer to Vinotheque, and our normal storage and delivery rates apply.

Storage charges

£8.40 plus VAT per standard (9 litre) case per annum for 25 cases+
£9.60 plus VAT per standard (9 litre) case per annum for 5 to 24 cases
£12.00 plus VAT per standard (9 litre) case per annum for fewer than 5 cases
Payable in arrears; inclusive of insurance to replacement value
An administration charge of £5 plus VAT per stock line is charged for the receipt of external stocks or for change of ownership within Uncorked's customer reserves.

Online

View and search your reserves under Your Account

Code of practice

Uncorked customer reserves are stored in accordance with industry code of best practice:
Stock ring-fenced from Uncorked trading stock;
Stock individually labelled to identify customer's ownership;
Individual stock statements available at any time without charge;
Stock available for inspection;
'All Risks' insurance included to full replacement value;
Stock removed only with written permission